Terms & Conditions

Informax provides physical NFC tags, cards and associated digital directories that, when tapped or scanned with a compatible smartphone, direct the guest to a digital experience built around a property, such as dining, spa, facilities and local information. We may also assist properties in setting up and updating this content. Availability of specific features may vary and is confirmed at the point of enquiry.

Any enquiry, quote or order arranged through our Website or by email is not binding until confirmed in writing by us. We reserve the right to decline any enquiry or order at our discretion, for example where required information is incomplete or where we are unable to fulfil the request.

All content on this Website, including text, graphics, logos and design, is owned by or licensed to Informax and is protected by copyright and other intellectual property laws. You may not copy, reproduce or distribute any part of this Website without our prior written consent. Content that a property publishes within its own Informax directory remains that property’s intellectual property, and it is responsible for ensuring it has the rights to use and publish it.

You agree not to use our Website or Service to publish or link to any content that is unlawful, defamatory, infringing, fraudulent or otherwise harmful, and not to attempt to gain unauthorised access to our systems or interfere with the operation of our Website or Service.

Our Website and the content accessible through Informax directories may contain links to third-party websites or content that we do not control. We are not responsible for the content, accuracy or practices of any third-party sites, and inclusion of a link does not imply endorsement.

We aim to keep our Website and Service available at all times, but we do not guarantee uninterrupted or error-free operation. We may suspend, withdraw or restrict availability of all or part of our Website or Service for business or operational reasons, including maintenance and updates.

To the fullest extent permitted by law, Informax shall not be liable for any indirect, incidental or consequential loss arising from your use of our Website or Service. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.

You agree to indemnify Informax against any claims, losses or damages arising from your breach of these Terms or your misuse of our Website or Service, including in connection with content published within an Informax directory.

We may update these Terms from time to time. The updated version will be posted on this page with a revised “last updated” date, and continued use of our Website or Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of England and Wales, and any disputes arising from them shall be subject to the exclusive jurisdiction of the courts of England and Wales.